1. Agreement to These Terms
By accessing or using CloudTool.app (the "Service"), you agree to be bound by these Terms of Service ("Terms"). Please read them carefully before using the Service.
If you are using the Service on behalf of an organisation, you represent and warrant that you have the authority to bind that organisation to these Terms. In that case, "you" and "your" refers to that organisation.
If you do not agree to these Terms, you must not access or use the Service.
2. Who We Are
CloudTool.app ("we", "us", or "our") operates the website located at cloudtool.app and all associated subdomains. We provide a browser-based SaaS platform offering developer utility tools including, but not limited to, JSON formatting, QR code generation, PDF creation, URL shortening, and related services.
For questions about these Terms, contact us at: [email protected]
3. Eligibility
You must be at least 16 years of age to use the Service. By using the Service, you represent and warrant that you meet this requirement. If you are under 18, you represent that you have obtained parental or guardian consent.
We reserve the right to refuse access to the Service to any person or entity at our sole discretion.
4. Your Account
4.1 Registration
To access most features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during registration and to keep that information updated.
4.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately at [email protected] if you suspect any unauthorised access to your account.
We will not be liable for any loss or damage arising from your failure to keep your credentials secure.
4.3 One Account Per Person
Each account is for use by a single individual. You may not share your account credentials with others. Team accounts are available under the Team plan for multi-user access.
4.4 Account Termination by You
You may delete your account at any time from your account dashboard. Upon deletion, your data will be removed in accordance with our Privacy Policy.
5. Acceptable Use
5.1 Permitted Use
You may use the Service only for lawful purposes and in accordance with these Terms. You agree to use the Service solely for your own personal or internal business purposes.
5.2 Prohibited Conduct
You must not use the Service to:
- Violate any applicable local, national, or international law or regulation
- Transmit any content that is unlawful, harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable
- Infringe any intellectual property rights, including patents, trademarks, trade secrets, or copyrights
- Upload or transmit viruses, malware, or any other malicious code
- Attempt to gain unauthorised access to any part of the Service, our servers, or any systems or networks connected to the Service
- Use automated scripts, bots, scrapers, or crawlers to access or interact with the Service beyond normal browser usage
- Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service
- Use the Service to send unsolicited communications (spam)
- Impersonate any person or entity or misrepresent your affiliation with any person or entity
- Collect or harvest any personally identifiable information from other users of the Service
- Use the Service in any manner that could damage, disable, overburden, or impair our infrastructure
- Resell, sublicense, or commercially exploit the Service without our prior written consent
5.3 Usage Quotas
Your use of the Service is subject to monthly action limits based on your plan (Free: 500 actions/month; Pro: 50,000 actions/month; Team: unlimited). Exceeding your quota may result in throttled access until the next billing cycle. We reserve the right to adjust quotas with reasonable notice.
6. Subscription Plans and Billing
6.1 Plans
The Service is offered under the following plans:
- Free Plan — $0 per month, 500 actions per month, 1 seat
- Pro Plan — $9 per month, 50,000 actions per month, 1 seat
- Team Plan — $29 per month, unlimited actions, unlimited seats
6.2 Billing
Paid plans are billed monthly in advance. All fees are in United States Dollars (USD) and are exclusive of any applicable taxes. You authorise us to charge your payment method on file at the start of each billing period.
Billing is handled by our third-party payment processor, Stripe. Your payment information is collected and stored by Stripe and is subject to Stripe's own terms and privacy policy. We do not store your full payment card details.
6.3 Taxes
You are responsible for all applicable taxes, duties, and levies arising from your use of the Service. Where we are required by law to collect VAT or similar taxes, these will be added to your invoice.
6.4 Upgrades and Downgrades
You may upgrade or downgrade your plan at any time from your account dashboard. Upgrades take effect immediately. Downgrades take effect at the start of the next billing cycle.
6.5 Refunds
We offer a 7-day money-back guarantee on your first payment for any paid plan. After this period, all payments are non-refundable, except where required by applicable law. No refunds are issued for partial months or unused actions.
6.6 Failed Payments
If a payment fails, we will attempt to retry the charge. If payment remains unsuccessful after three attempts, your account may be downgraded to the Free plan and access to paid features will be suspended until payment is resolved.
6.7 Cancellation
You may cancel your paid subscription at any time from your account dashboard. Cancellation takes effect at the end of the current billing period. You will retain access to paid features until the period ends. We do not pro-rate cancellations.
7. Free Plan
The Free plan is available indefinitely at no cost. We reserve the right to modify the features included in the Free plan at any time with reasonable notice. Continued use of the Service after such notice constitutes acceptance of the changes.
8. Intellectual Property
8.1 Our Property
The Service, including its design, code, interfaces, content, trademarks, and all associated intellectual property, is owned by or licensed to CloudTool.app. Nothing in these Terms grants you any right to use our trademarks, logos, domain names, or other distinctive brand features without our prior written consent.
8.2 Your Content
You retain ownership of any content, data, or files you submit to the Service ("Your Content"). By submitting Your Content, you grant us a limited, non-exclusive, royalty-free licence to process and store Your Content solely for the purpose of providing the Service to you.
We do not claim ownership of Your Content. We will not use, share, or disclose Your Content except as required to provide the Service or as described in our Privacy Policy.
8.3 Feedback
If you provide us with feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, royalty-free licence to use that feedback for any purpose without compensation to you.
9. Privacy and Data
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the processing of your data as described in the Privacy Policy.
Key data practices:
- Tool inputs are not stored or logged unless you explicitly save an output
- Generated files (PDFs, screenshots) are stored temporarily for 24 hours and then automatically deleted
- Activity logs retain limited metadata for up to 90 days
- We do not sell your personal data to third parties
- We do not display advertising on the Service
10. Availability and Uptime
We aim to maintain a monthly uptime of 99.9% for the Service. However, we do not guarantee uninterrupted or error-free access. The Service may be temporarily unavailable due to:
- Scheduled maintenance (we will endeavour to give advance notice)
- Emergency maintenance required to maintain security or stability
- Events beyond our reasonable control (see Section 15)
We will not be liable for any losses arising from planned or unplanned downtime.
11. Third-Party Services
The Service integrates with or relies on third-party services including Stripe (payments), Resend (email), Cloudflare (CDN and security), and Appwrite (infrastructure). Your use of these services is subject to their respective terms and privacy policies. We are not responsible for the acts or omissions of any third-party service provider.
Links to third-party websites or services are provided for your convenience only. We do not endorse and are not responsible for the content, policies, or practices of any third-party websites.
12. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT:
- THE SERVICE WILL MEET YOUR SPECIFIC REQUIREMENTS
- THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE
- THE RESULTS OBTAINED FROM USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE
- ANY ERRORS IN THE SERVICE WILL BE CORRECTED
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES. IF THIS APPLIES TO YOU, SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CLOUDTOOL.APP AND ITS DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR:
- ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
- LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES
- DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE
- DAMAGES ARISING FROM UNAUTHORISED ACCESS TO OR ALTERATION OF YOUR DATA
WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) USD $50.
14. Indemnification
You agree to defend, indemnify, and hold harmless CloudTool.app and its directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with:
- Your use of or access to the Service
- Your violation of these Terms
- Your violation of any third-party rights, including intellectual property or privacy rights
- Any content you submit to the Service
15. Force Majeure
We shall not be liable for any failure or delay in performance of our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or failures of third-party telecommunications or hosting providers.
16. Modifications to the Service
We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.
For material changes that adversely affect paid subscribers, we will provide at least 30 days' advance notice by email.
17. Changes to These Terms
We may update these Terms from time to time. When we do, we will update the "Last Updated" date at the top of this page and notify you by email if the changes are material.
Your continued use of the Service after the updated Terms take effect constitutes your acceptance of the new Terms. If you do not agree to the updated Terms, you must stop using the Service and may cancel your account.
18. Termination
18.1 Termination by Us
We reserve the right to suspend or terminate your account and access to the Service at any time, with or without notice, if we reasonably believe you have violated these Terms, engaged in fraudulent activity, or pose a risk to the security of the Service or other users.
18.2 Effect of Termination
Upon termination of your account:
- Your right to access and use the Service ceases immediately
- We may delete your account data in accordance with our Privacy Policy
- Any outstanding fees remain due and payable
- Sections of these Terms that by their nature should survive termination will continue to apply, including Sections 8, 12, 13, 14, and 19
19. Governing Law and Disputes
These Terms are governed by and construed in accordance with applicable law. Any disputes arising out of or in connection with these Terms or your use of the Service shall first be attempted to be resolved through good-faith negotiation between the parties.
If a dispute cannot be resolved informally within 30 days, it shall be submitted to binding arbitration or the courts of competent jurisdiction. You agree that any claim must be brought individually and not as part of a class action.
20. Severability
If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions of these Terms will remain in full force and effect.
21. Entire Agreement
These Terms, together with our Privacy Policy and any other policies or guidelines incorporated by reference, constitute the entire agreement between you and CloudTool.app regarding the Service and supersede all prior agreements, representations, and understandings.
22. Contact Us
If you have any questions about these Terms, please contact us:
CloudTool.app
Effective Date
1 June 2025
Last Updated
1 June 2025